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Spa Policies

  • The official Spa at Kenwood is undergoing enhancements and will re-open late fall 2018.
  • Spa treatments, including massage and facials are still available onsite for hotel guests only in our interim Tuscany Suite room. In-Room Massage is also available for your comfort in select guestrooms.
  • Treatments in the Tuscany Suite and in the comfort of your guestroom are available from 9:00am to 6:00pm. Reservations are available after 6:00pm and are considered a private appointment with the therapist.
  • Please arrive 15 minutes prior to your scheduled appointment to allow time for checking in, as well as changing into a robe and slippers before your treatment. Guests who arrive late will unfortunately have their treatment shortened accordingly.
  • For your comfort and convenience, we invite hotel guests to wear their guestroom robes and slippers.
  • For your convenience, a 20% gratuity is added to all spa treatments; this can be revised at your discretion.
  • All treatments and prices are subject to change.
  • The Spa has a 24-hour cancellation and rescheduling policy. Treatments that are canceled, missed, or rescheduled within 24 hours of the appointment will be charged 100% of the treatment value.
  • Spa front desk hours are from 9:00am to 5:00pm daily. Treatment times are available after 5:00pm and are considered a private appointment with the therapist.
  •  All local guests with a spa appointment are encouraged to bring a bathing suit and enjoy use of the spa facilities, including our heated pool, hot tub, and warming pool. Lockers are very limited and at times may not be available due to business volume. You will be able to store your personal belongings in your treatment room during your service.

Contact us for further information or to book your spa appointment.

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