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Spa Policies

 

ARRIVAL TIME

Please arrive 10 to 15 minutes before your scheduled treatment.

 

CANCELLATION POLICY

Should you need to cancel your appointment or Cabana rental, kindly provide 24 hours’ notice to avoid incurring the full charge for all reserved treatments.

 

DAY GUESTS

Day guests not staying at the hotel may use the on-site pool and spa amenities when reserving a Cabana or a 50-minute+ spa treatment.

 

GRATUITY

A 20% gratuity for the therapist is added to all spa services. You are welcome to adjust the gratuity by talking to the front desk at checkout.

 

HEALTH CONDITIONS

Kindly advise our staff of any allergies, injuries, or other conditions that could affect your service.

 

HOME CARE

In an effort to maintain the ultimate result from your treatment, our staff will be delighted to recommend home care products for you.

 

HOURS

Wednesday–Sunday: 9am–6pm | Monday–Tuesday: 10am–6pm

After 6 pm: Available by appointment

 

IN-ROOM MASSAGE

Our Sleep Treatments are performed in the comfort of your guestroom. Other select massages may be performed in-room, for an additional fee. Unfortunately, our Garden Guestrooms cannot accommodate an in-room massage.

 

MINIMUM AGE

Guests are required to be aged 18 years or older for spa treatments.

 

PRICES

All prices quoted are in US dollars, are subject to change and do not include gratuity.

 

SPA ETIQUETTE

To preserve the tranquil environment, mobile phones are not permitted.

Guests of the hotel are welcome to arrive wearing the robe provided in their guestroom. The Spa will provide towels, slippers, robes, and all amenities essential for use during your visit.

 

SCHEDULING AN APPOINTMENT

Please call the spa at 707-833-1293, and we will kindly assist you in selecting a treatment that is best for you. You may also view availability and book online by clicking here.

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